Last Updated: 1 March 2023
2. Information We Collect
2.1 To provide and maintain the functionality of the App, we may collect the following types of personal information:
2.1.1 Personal identification information: such as your name, email address, phone number, and date of birth.
2.1.2 Billing information: such as your financial transactions history or other information.
2.1.3 Technical information: such as your device’s IP address, operating system, browser type, and app usage data.
3. How We Use Your Information
3.1 We use your personal information for the following purposes:
3.1.1 To provide and maintain the App’s features and functionality, including processing bookings and managing account history.
3.1.2 To communicate with you about updates, promotions, or important information related to the App.
3.1.3 To improve the App by analyzing usage data and user feedback.
3.1.4 To detect, prevent, and address technical issues within the App.
3.1.5 To comply with legal obligations or to protect the rights, property, or safety of swool.io and its users.
4. Disclosure of Your Information
4.1 We may share your personal information with third parties under the following circumstances:
4.1.1 With the swool-serviced businesses you interact with through the App to enable them to provide services to you.
4.1.2 With service providers who assist us in operating and maintaining the App or providing other services on our behalf.
4.1.3 When required by law, legal process, or to comply with a request from a governmental authority.
4.1.4 To protect the rights, property, or safety of swool.io, its users, or the public.
5. Your Rights Under POPIA
5.1 As a data subject under the Protection of Personal Information Act (POPIA), you have the following rights with respect to your personal information:
5.1.1 The right to be informed about the collection and use of your personal information.
5.1.2 The right to access your personal information.
5.1.3 The right to rectify any inaccurate or incomplete personal information.
5.1.4 The right to request the deletion or removal of your personal information under certain circumstances.
5.1.5 The right to restrict the processing of your personal information under certain circumstances.
5.1.6 The right to data portability, which allows you to obtain and reuse your personal information for your own purposes across different services.
5.1.7 The right to object to the processing of your personal information under certain circumstances.
6.1 We are committed to protecting the security of your personal information. We use appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.